Privacy Policy
At Thrive Guardford, we are committed to the protection of your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you interact with our online financial platform and market analytics tools. We operate with a focus on transparency, ensuring our users in Canada understand their privacy rights and our operational data handling practices.
Categories of Data Collection
Identity and Contact Information
Basic identifiers such as your full name, email address, and phone number provided during account creation or support inquiries.
Verification and Profile Data
Where applicable for account integrity and fraud prevention, we may collect government-issued identification and residency documentation.
Device and Technical Identifiers
Automated collection of IP addresses, browser types, and device metadata to ensure platform compatibility and security monitoring.
Usage Analytics and Trading Metadata
Logs regarding your interaction with our tools, market data requests, and dashboard navigation. This data is used for system optimization and does not imply custody of user assets.
Lawful Bases for Processing
We process personal information based on standard legal grounds: the performance of our contract with you, our legitimate interest in platform security and fraud prevention, compliance with legal obligations in Canada, and where you have provided explicit consent.
How We Use Your Information
Thrive Guardford utilizes your data for onboarding, account management, and multi-factor authentication. Technical logs are continuously monitored to identify unauthorized access. Marketing communications are handled strictly on an opt-in/opt-out basis; users may adjust their communication preferences at any time via their account settings.
Data Sharing and International Transfers
We do not sell user data to third parties. Information may be shared with essential service providers, including cloud hosting, analytics engines, and identity verification partners. For international transfers, we employ general safeguards to ensure a level of protection consistent with Canadian privacy standards.
Security Measures and Retention
We implement reasonable physical and electronic safeguards to protect your information. However, no digital system can offer an absolute guarantee of security. Data is retained only as long as necessary to provide services, resolve disputes, or satisfy statutory record-keeping requirements.
Your Rights and Privacy Requests
You have the right to access, correct, or request the deletion of your personal data. To submit a request, contact our support team. For security purposes, we require identity verification before processing any privacy-related requests. We strive to respond to all inquiries within a reasonable timeframe.
Updates to this Policy
Significant updates to this policy will be communicated via platform notifications or email.
Last updated: March 20, 2026